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- You can blaim most of the delay on the holidays....if someone is one
- vacation they don't put in a replacement.... but did you try both
- the compuserve and AOL Internet addresses? I've never had neither respond
- within 2-3 days (holidays withstanding). In terms of your problem, take
- a look at the comstar help sheet... try manually trying different IRQs -
- hey, even with the USR PnPs you ahve to do manual setups sometimes...
- take a look at this newsgroup...
-
- Important Notice:
-
- If SETMODEM.EXE terminates upon installation before completing its
- execution and displays the message, "abnormal termination error", this
- could be due to a conflict with another device in your system, i.e. a
- soundcard. In that case, there are two other utilities that allow you
- to configure your modem.
-
- First, to determine the available comports in your system, run the
- ZPORTS.EXE program included on this disk. From a DOS prompt and this
- disk, type ZPORTS and press ENTER. ZPORTS will suggest a combination of
- comport and possible IRQs that the modem could use.
-
- Secondly, run the SETPORT.BAT utility using the settings provided by
- ZPORTS. For example, if ZPORTS suggests COM 4, you would type
- SETPORT 4 and hit the enter key. Then, if the program didn't confirm
- that the modem was set up on COM 4, you could try COM 4 with a different
- IRQ than the default. To try COM 4 on IRQ 5, for example, you would type
- SETPORT 2E8 5 and hit enter. Please note that when you need to try an
- IRQ that is different than the default, you need to enter the hex address
- rather than the number of the comport. Please refer to the tables below
- for different comport/IRQ combinations.
-
-
- Modem set to: If the ZPORTS info fails,
- Typing = Comport IRQ try SETPORT in this order:
- ----------------------------------------------------------------------
- SETPORT 1 = 1 4 (default IRQ)
- SETPORT 2 = 2 3 (default IRQ) 1
- SETPORT 3 = 3 4 (default IRQ)
- SETPORT 4 = 4 3 (default IRQ)
- SETPORT 3E8 5 = 3 5 2
- SETPORT 2E8 5 = 4 5 4
- SETPORT 3E8 7 = 3 7 3
- SETPORT 2E8 7 = 4 7 5
-
- Comport Hex Address Reference Table:
- ------------------------------------
- COM 1 = 3F8
- COM 2 = 2F8
- COM 3 = 3E8
- COM 4 = 2E8
-
- Note:
-
- SETPORT.BAT runs a file called PORTWIZ.EXE which actually does all the
- work. If PORTWIZ is successful in configuring your modem, it will ask
- you if you want to add it to autoexec.bat so that your modem is
- configured automatically each time you start your machine. This is
- a good idea. In order for PORTWIZ to work from autoexec.bat, there
- has to be a copy of it in your root directory. SETPORT.BAT
- does this when you run it. This means is that you will only have
- to run SETPORT during installation to find a configuration that
- works in your system. Thereafter, each time you restart your computer
- after that, your modem will be automatically configured on a comport/IRQ
- when autoexec.bat runs at boot time.
-
-
-
- On Wed, 3 Jan 1996, Steve Childress wrote:
-
- > Well, I've heard no responses to post here for help.
- > No response from Zoom tech support after a week.
- >
- > On the problem:
- >
- > Zoom Telephonics ComStar 28.8 voice mail
- > Internal modem.
- > Put 2 different modems in two different Pentium machines.
- > On both, (a) the Floppy drive is rendered inoperative and (b) the Zoom utilities
- > say that there is no card installed.
- >
- > Seems basic to me. I had tech. at Best Buy (retailer) look - he agreed.
- > Seems like a design problem.
- >
- > help would be appreciated.
- > I think it's ridiculous that Zoom cannot be reached - by any means, including FAX back.
- >
- > I have a Zoom 14.4V external - has worked flawlessly for a year.
- > But, not so for ComStar PnP.
- >
- > stevec@rain.org
- >
- >
- >
-